This Privacy Policy clearly explains how gold111 collects your personal information, why it's used, and how it's kept secure.
gold111 (gold111.biz) takes your privacy seriously. This Privacy Policy explains what information we collect when you use our website or app, why we collect it, and how we keep it secure.
This policy has been developed in accordance with international data protection standards. gold111By creating an account or using our services on, you agree to this Privacy Policy.
In Short: gold111 never sells your personal data. Your information is used solely to improve our services and meet legal obligations.
This Privacy Policy gold111should be read alongside the terms and conditions of . For any questions, contact us at support@gold111.biz.
gold111 Only the information we actually need is collected — nothing excessive or unnecessary. A full breakdown is provided below:
Sensitive documents submitted for KYC verification (such as NID copies) are stored on encrypted servers and can only be accessed by authorized personnel.
gold111 Your information is collected through a number of methods, each transparent and conducted with your knowledge:
You provide information directly when filling out the registration form, submitting KYC documents, processing payments, or contacting our support team. This information goes straight into our system.
When you gold111 When you use our website or app, certain information is automatically collected via cookies, web beacons, and log files — helping us improve your browsing experience.
We may receive limited information from payment processors (such as bKash, Nagad gateways) or identity verification agencies — solely for the purpose of confirming transactions and preventing fraud.
You can still use the core betting services with cookies disabled in your browser, though some personalization features may be limited.
Your data is used only for specific, legitimate purposes. See the table below for full details:
| Purpose | Types of Information Used | Foundation |
|---|---|---|
| Account creation and management | Name, email, mobile number | Contractual Obligation |
| KYC Identity Verification | NID/Passport, address | Legal Obligation |
| Payment Processing | Mobile banking details, transaction history | Contractual Obligation |
| Fraud & Scam Prevention | IP, device, login patterns | Legitimate Interest |
| Responsible Gaming Assurance | Betting behavior, session duration | Legitimate Interest and Legal Obligation |
| Sending Promotional Offers | Email, Mobile Number | Your Consent |
| Customer support | Contact details, service history | Contractual Obligation |
Marketing Communications: You can opt out of promotional emails or SMS at any time — update your preferences in account settings or email us at support@gold111.biz to unsubscribe.
gold111 Our website and app use various types of cookies — small text files stored in your browser that help enhance your experience.
You can manage cookies anytime through your browser settings. Please note that disabling essential cookies may affect some core functionality of the platform.
gold111 We use the latest technology to protect your data, with multiple layers of security in place to ensure no unauthorized party can access your information.
In the event of a data breach: In the event of a data breach, affected users will be notified by email within 72 hours and all necessary steps will be taken.
Your data is not retained indefinitely. Each category of data has a defined retention period:
| Data Type | Retention Period |
|---|---|
| Account information (active accounts) | Until Account Closure |
| Transaction and financial records | 5 years after account closure |
| KYC Documents | 5 years after account closure (legal obligation) |
| Betting History | 3 Years After Account Closure |
| Cookies & Session Data | End of session or up to 1 year |
| Support Communication Records | 2 years after last contact |
Once the retention period expires, data is securely deleted or anonymized so that it can no longer be linked to any individual.
gold111 As a user, you have several important rights over your own data. We respect these rights and do our best to fulfill them as promptly as possible.
You have the right to know what data we hold about you. Submit a request and we will provide full details within 30 days.
If you believe your information is incorrect or incomplete, you can request a correction at any time — either through your account settings or by contacting our support team.
Under certain circumstances, you may request the deletion of your data. However, some information may need to be retained to comply with legal obligations.
You can restrict how your information is used for specific purposes. Please note that doing so may affect certain aspects of the related service.
You can request an export of the data we hold about you in a structured format. Requests are fulfilled within 30 days.
You may withdraw your consent for data use at any time. Withdrawing consent will not affect any processing that has already taken place.
To exercise any of your rights, email us at support@gold111.biz. We typically respond within 7 business days and resolve all requests within 30 days.
The Core Pillars of Our Data Protection Framework
Every transaction and piece of personal information you share is secured with 256-bit SSL encryption. Security is ensured at every stage of data transfer, so no one can intercept your information along the way.
Gold111 will never sell your personal information to advertisers or data brokers, under any circumstances. Your data is used solely to provide our services and meet legal obligations.
NID or passport copies submitted for identity verification are stored on encrypted servers and can only be accessed by authorized staff for specific purposes.
When you make payments via bKash, Nagad, or Rocket, your mobile number and PIN are never stored on our servers. All payment processing happens directly through secure gateway channels.
Independent third-party cybersecurity experts regularly audit gold111's systems. Any vulnerabilities identified are addressed promptly.
Gold111 has a dedicated data protection team that monitors the security of your information around the clock and responds promptly to any privacy-related concerns.
gold111 Strictly prohibits providing services to anyone under the age of 18. Age is verified at registration, and KYC documents are requested in cases of suspicion.
If we become aware that personal data has been collected from a minor, it will be deleted immediately and the account will be closed. If you believe your child's information is in our system, please contact us at support@gold111.biz.
Anyone under 18 is strictly prohibited from using gold111. To learn more about responsible gaming, visit our Responsible Gaming View the page.
gold111 This Privacy Policy may be updated as needed. How you are notified will depend on the nature of the changes:
Continued use of the service after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our data protection team:
Support@gold111.biz — for privacy-related enquiries, please use "Privacy Request" as your email subject line.
We aim to respond to general enquiries within 7 business days, and to formal rights requests within a maximum of 30 days.
We respect your privacy and take every request seriously. Stay with gold111 for a safe and trustworthy betting experience.
Your information is fully secure at gold111. Open an account with confidence and place bets on your favorite sports on Bangladesh's leading online betting platform.